Contact Brookville Water Restoration

What can you do while you wait for the crew in Brookville?

Before the crew gets there, your job is to keep people safe and keep the water from spreading, and the list below shows what's worth doing on your own.

• Unplug nearby electronics only if the outlet and the floor around it are dry, and leave anything sitting in water where it is until the power is off.
• Find the main shutoff and turn it clockwise until it stops. In a basement it's often next to the water meter, low on the wall that faces the street.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• Homes near the Whitewater River and Brookville Lake can take on surface water or groundwater after long rains. Note where it's coming in, like a window well or the joint at the base of a wall, so you can show the crew.
• Move rugs and electronics off the wet floor, and set squares of foil or plastic under furniture legs so the finish doesn't stain the carpet.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What details help the crew show up ready in Brookville?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Which fixture or pipe is leaking, or that you can't tell yet.
• Whether it's clean water from a supply line or water that came up from a drain.
• Whether the basement walls are wet or just the floor.
• Whether this happened overnight or in the last hour.
• The age of the house, if you know it. Homes in Brookville date mostly from the 1940s, and the decade tells the crew what kind of pipes to expect.
• Whether someone will be home to let the crew in.
• If any outlets or appliances are in the water.

If you don't know some of these answers, say so and the crew will check them when they get to the house.

How does the first visit to your house work?

First they confirm the water is off and the area is safe to work in. If the source is still a mystery, finding it comes before anything else.

With the source stopped, they use moisture meters to find where the water spread inside walls and under floors, and the crew photographs each area for the photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

The drying plan follows the readings. Equipment stays until the meters show the materials are dry, and the crew checks progress along the way.

How does the age of Brookville homes change a water call?

Much of the housing in Brookville dates from the 1940s, and plumbing from that time is old enough that corrosion and joint leaks show up. The mix in Brookville includes two story, Italianate, Craftsman and ranch homes. Since full basements and crawl spaces are both common here, tell us which one your house has, because it changes where the crew looks first. Heavy rain raises groundwater here, and that can push water through basement floors and walls. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. Mention any of this when you call, and the crew will plan around it.

Does this page cover your part of Brookville?

You can reach the crew from anywhere in Brookville, including these neighborhoods:

• Brookville Historic District · basements are common
• Mound Haven · built mostly in the 1940s to 1960s, most with basements
• Progress Street Area · most with basements
• Pearl Street / Murphy Street Neighborhood · much of it from the 1940s to 1960s
• US Route 52 / State Road 1 Corridor · much of it from the 1950s to 1990s, most with basements

This number also takes calls from nearby Batesville. If your address is farther out, call the same number and the team will let you know whether a crew can make the trip. For details on the work itself, see our page on water damage restoration and basement flooding.

What do people ask before calling about water damage in Brookville?

Who runs the crews behind Brookville Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

It was named one of the 2025 Best Places to Work in Indiana in the small companies group. Aaron joined FOX59's Indy Now in January 2026 to talk about water restoration and protecting your home. On WISH-TV's Life.Style.Live, the company has talked about its community work, like its yearly back to school backpack giveaway. Calls to the number on this page reach the same team at any hour.